Returns and Refunds
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We accept returns within 14 days of purchase. You can return your product for a refund to the original payment method.
Please note the following exceptions to our return and refund policy:
- Returned items must be returned in the original packaging including the internal stuffing, have tags still attached and plastic protectors on the hardware still in tact.
- Returned items must have no visible signs of wear or use.
To initiate a return, please complete the following steps:
- Log in to your account.
- Select eligible item and submit return request.
- Once approved, print the return shipping label that you will receive by email or on your account profile.
- Send all items back to us using the label provided.
Additional Information:
- Your refund will be issued within 7-9 working days.
- Customers to pay return shipping fees
- Unfortunately, we cannot accept returns on sale items or gift cards.
Damages and issues :
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.